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Lori Hartung, Regional Executive, ECSI

Lori Hartung

President, COHEAO

Regional Executive, ECSI

Dr. Wendy Kilgore, Sr. Director of Research, AACRAO

Dr. Wendy Kilgore

Senior Director of Research, AACRAO

Robert Moran, Executive Director, COHEAO

Robert Moran

Executive Director, COHEAO

Principal, Bose Public Affairs Group


Transcript withholding and your institution: What to expect in 2024

Thursday, March 21, 2024 2 p.m. EST | 1 p.m. CST

You’ve heard about pending transcript withholding bans. Is your institution prepared to shift your processes while still incentivizing repayment of a delinquent AR balance?

In this webinar, presenters from ECSI, COHEAO, and AACRAO will discuss the mood on Capitol Hill, the changes to state and federal laws, and alternate, compliant options to drive repayment and help students stay enrolled. 

Key learning objectives:

  • Understand the current higher ed landscape related to past-due AR
  • Hear from policy experts on the state and federal regulations related to transcript withholding
  • Discover tools that can keep your institution compliant while collecting past-due AR
  • Learn best practices to proactively recover past-due AR without holding transcripts








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